Information that we collect from users of the site will be stored by us on computers in the UK and may be used in the following ways:
We will use your contact details (your name, company, job title, telephone and fax number and your email and postal addresses) to provide any services requested by you and also to tell you about important changes to the site and its functionality. These details will be used by us and by businesses within Redwire DC and its associated companies to provide you with information about other services and products and will also be disclosed to third-party businesses for the same purpose.
If you do not wish to be contacted for this purpose, please email Sam Dace at firstname.lastname@example.org.
To Alter your Details
If your contact details change you can alter the details we hold by emailing email@example.com.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.
Protecting your Personal Data
We’re committed to protecting you and your family’s personal data and information. This policy applies to any personal information or “personal data” that we collect from you. It covers how we:
- Destroy/Remove your personal data.
Please read this policy carefully. By using any of our websites, and any services we offer via our websites, you are agreeing to the processing of your data as set out below.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
A) Our Commitment to You
We are committed to safeguarding your personal information and we comply with all data protection laws including:
- The Data Protection Act 1998;
- The GDPR – General Data Protection Regulations; and
- Any regulations made under or to supplement either of the above, relating to the personal information that we collect about you.
B) We May Need to Collect Personal Information About You?
We may collect personal information when you:
- Visit/access one of our websites or platforms.
- Contact us by telephone, email, SMS, letter or any other form of messaging.
- Visit of our office or development sites.
- Sending us an email
- Providing us information for our services
- Whenever you enter into any transaction with us, whether it’s in person or any other way.
- If you request information from us with a view to entering into a transaction with us.
This may include for example your:
- Email address
- Postal address
- Telephone or mobile number
As well as information about:
- Your use of our website.
- The purpose of your visit to our website or the reason you made contact with us.
This policy also covers our use of any of your personal information, whether provided to us in person, over the phone, via email, SMS or any social messaging, via website forms or in other correspondence.
Business Needs for Additional Information
Sometimes we will require you to provide further personal information, we will tell you why we are collecting this information and how we will use it.
If you contact us online, we may monitor the type of device used by you. This may include specific identification, such as your IP address.
CCTV and call monitoring
Our Company offices use CCTV to make sure we provide a safe and secure environment for all visitors to our premises and to ensure the protection of our employees and property.
Purpose and use of this Information
We do not sell customer’s personal data to third parties and will only use your personal information to provide you with details of our own products and services which we believe will be of interest to you. In addition, we may use your information to:
- Contact you. If you have indicated a specific interest in the services we provide.
- Provide a relevant service. If you have contacted us for a specific purpose or accessed our services. In the event that you do not wish to receive this personalised service, you can unsubscribe from our emails or similarly contact us to from your information from our data base, as set out in section C of this policy below.
Please rest assured that any personal information given to us for a specific use or purpose will not be used for any other purpose without your notification and (where appropriate) permission.
C) Your Data Protection Rights
Deletion of personal data – Right to be forgotten
It is your right to request the deletion of your personal data from our records, except (as explained above) if it is necessary for us to perform our legal obligations or contractual obligations to you or another third party.
Within reason, we will aim to make anonymous and/or delete any of the personal data which we hold in relation to you. It is in the nature of digital or computer records that we cannot guarantee that every trace or record of your personal data will be removed, but we will delete it as far as it is reasonably possible for us to do so.
Keeping your details accurate
You have the right to ask us to rectify any personal data we hold about you which is inaccurate or incomplete.
Sending a request
A request for the deletion or correction of personal data should be addressed to the Sam Dace at our registered office, or by email to firstname.lastname@example.org.
Please note that while we always strive to comply with any requests you make, we cannot guarantee to action any request for the deletion or rectification of your personal data if it is not made using the method outlined above.
D) When Will we Contact You?
We may contact you:
- For legitimate purposes aligned with our contract.
- In relation to a previous communication from you. This includes any comment or complaint concerning us or our services, or any previous contact we may have had with you.
- If you requested further information or signed up to a product or development through us or via a third-party provider.
If you have expressed an interest in a specific product.
- To provide you with additional information concerning a specific development to in which you have expressed an interest.
- For marketing purposes
Information emails/SMS/phone calls
- We may offer regular information by emails, telephone and SMS communications concerning our services.
We do not allow the information we hold about you to be used for advertising purposes or contact from third parties.
E) Keeping Your Information Confidential
Your information will be kept private and confidential, except where we are obliged/permitted to share it with third parties by law (e.g. Government bodies, law enforcement agencies and similar).
We will retain your information within our company, except:
- At your request: If you have requested that we share the information with you or have given your permission.
- For example: For statistical or similar analysis in relation to products or any service we provide.
Keeping you in the know
When you enter into a contract with us, we will set out, as comprehensively as possible, the purposes for which we may use your personal information in order to fulfil our service requirements and address any issues relating to our performance.
Whilst not sharing your personal information, we may use suitable and accredited third-party organisations specifically for the purpose of destroying or deleting any personal data.
F). The Length of Time We Store Your Information.
This is dependent upon its purpose, or the amount of time set out in the contract you enter into with us.
- Anti-money laundering: In the event that you provide us with personal information so that we can fulfil any anti-money laundering obligations, we will retain such information for a period of 5 years – this is to fulfil our legal obligations.
- If you contact us: If you get in touch regarding any of our development sites or the services we provide – whether we receive such contact directly from you or via a third party – we will retain your personal information until whichever of the below happens first:
- You request that we delete it: We will need to retain a record of your request to be deleted.
- A maximum period of 3 years: From the date that you last made contact with us – directly or via a third-party – in relation to any of our services offered.
We will use all reasonable efforts to delete (aside from the note of your request to be deleted) all information in our possession which constitutes, in our reasonable opinion, personal data belonging to you.
G) What Personal Information We Hold.
Under the current Data Protection Act, you have the right to request a copy of any personal information we hold about you and to have any inaccuracies corrected.
Under the General Data Protection Regulation (GDPR), you have a right to receive confirmation that an organisation processes your personal data, and also a right to access that data so that you may be aware of it and are able to verify the lawfulness of the processing. The process for doing so is called a subject access request and this policy sets out the procedure to be undertaken when such a request is made by you regarding data processed about you by the Company.
We may require you to prove your identity (with two documents of approved identification) before searching our records. The information will be provided to you within one month of whichever of the following comes last:
- The date of submission of your request.
- Establishment of your identity.
Your request will normally be complied with free of charge. However, we may charge a reasonable fee if the request is manifestly unfounded or excessive, or if it is repetitive. In addition, we may charge a reasonable fee if you request further copies of the same information. The fee charged will be based on the administrative cost of providing the information requested.
Please note, if we have previously established your identity and it matches the information you provide, this may be sufficient for the purposes of actioning your request. If you have not previously provided us with identification, then we may require you to provide copy documentation in order to process your request.
So that we avoid any delays to your application, please address any questions concerning our privacy and cookies policy to the Data Protection Manager at the registered office of Sam Dace set out below or using the email address provided in this policy.
H). Accessing Our Platforms from Outside the UK.
Depending upon your location, different privacy rules may apply as a matter of law. These are presently harmonised within the EU, but you should note that any personal information that we use or process is done so in accordance with the law applicable in England, Wales or Scotland, as appropriate.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Redwire DC requires cookies in order to operate fully.
Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
We do not store personally identifiable information in our cookie data without your consent.
Cookies can be session cookies or persistent cookies and can be either first or third party cookies as defined below:
Session Cookies – these allow us to track your actions during a single browser session e.g. to remember the items returned from a search. These are created temporarily and once you close the browser, all session cookies are deleted.
Persistent Cookies – these allow us to authenticate you and to remember your preferences and therefore enable us to enhance your website experience. These remain on your device between sessions.
First and Third party Cookies – Session cookies and persistent cookies can be either first or third party cookies depending upon the domain placing the cookie. First party cookies are those set by our website. Third party cookies are issued by a different website from our website.
We use a mixture of first party, session and persistent cookies on our website to provide our services and enhance your experience. All of the cookies used on our website fall within the ICC classifications of Functionality cookies and Performance cookies as detailed in the table below.
You can generally set your browser to accept all cookies, reject all cookies, or modify your browser to alert you of any new cookies. To clear the stored cookies, you can normally go to the Tools dropdown menu at the top of the browser window.
The website may not function without technical problems if you have disabled cookies in your browser and you may experience a reduced availability of the services provided by the website.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Type of Cookie||Name||Purpose|
|Perform website analytics to manage performance and design of our website|
|Session Cookies||n/a||To remember you as you navigate around our website.|
Changes to our privacy and cookies policy.
We may make changes and update our privacy and cookies policy from time to time and in accordance with updated legislation. Any such changes will be shown here as part of our privacy and cookies policy and will apply from the date that they are published. We are unable to contact you directly to inform you of these changes, other than in response to a specific request made to our Data Protection Manager as referred to above.
J). Contacting Us Concerning Our Privacy and Cookies Policy.
Any contact you wish to make with us concerning this policy or how it works in practice should be directed to the Data Protection Manager. Please either write using the email address provided, or via post to our registered office: 22 Uxbridge Road, Ealing, London, W5 2RJ.